Frequently Asked Questions
No pressure, no jargon—just simple answers to some things people ask often.
FAQs
It’s completely normal to have questions before starting therapy—this page is here to help. Below you’ll find honest, straightforward answers to the most common things people want to know. If you’re still unsure about something, you’re always welcome to book a free 15-minute consultation or get in touch.
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Sessions are held via secure video conferencing, accessible from anywhere in Australia. No software downloads are needed.
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You can find a full breakdown of sessions, pricing, and private health insurance information on the Services & Fees page.
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Relational, integrative, person-centred, and trauma-informed, drawing from various evidence-informed therapies or processes of change that are aligned with your individual needs at the different levels and stages of change you may be navigating.
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No, all sessions are provided online, making it accessible across Australia.
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A free 15-minute consultation allows you to ask questions and see if I may be a good fit before booking a full session. To arrange a free 15-minute consultation, please call me on 0401 452 760 or email me here.
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No referral is needed. You can book directly—either for a free 15-minute consultation or a full session.
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In practice, they often overlap. Counselling usually focuses on current concerns and practical support, while psychotherapy may explore deeper patterns and long-term issues. As an Integrative Psychotherapist, sessions at Centred Wellness can include elements of both, depending on your needs.
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Yes, you can reschedule or cancel your session with at least 24 hours’ notice. Late cancellations or missed appointments may incur a fee.
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Sessions are held using a secure, private video link powered by Zoom through the Zanda Health platform. It’s easy to use and doesn’t require you to download anything.
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Yes. Your privacy is respected and protected. All sessions are confidential and follow ethical guidelines. The only exceptions are legal requirements around safety or risk.
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That’s completely okay. Many people haven’t. The free consultation is a relaxed way to ask questions and see how it feels—no pressure, no commitment. You can contact me to arrange a suitable time.
Here when you’re ready
If you’re feeling unsure, that’s completely okay. You don’t have to be in crisis to talk to someone. A free 15-minute consultation is available if you'd like to see how it all works. There’s no pressure—just a place to start.